For your safety
We are subject to the Financial
Services Act (FinSA) and are registered at the ARIF – Association Romande des Intermédiaires Financiers – Client Advisor Register
Our dispute resolution procedure.
In case an issues arises, we would please ask you to contact us via phone +41 22 368 08 08 or by email at firstname.lastname@example.org. The majority of complaints are resolved at that stage.
However, if an amicable solution cannot be reached you can initiate mediation proceedings in accordance with art. 74 of the Financial
Services Act (FinSA) before the Ombudsman Office to which BEEDOO SA is
affiliated. The mediation procedure shall be governed by the Ombudsman Office’s rules in force at the
time the request for mediation is submitted.
The mediation can be conducted in English.
Avenue de la gare 45